Cleaning and hygiene measures
Your safety is our priority. Therefore, we have intensified cleaning in all our apartments, as well as the hygiene measures of our staff:
- After every departure, we completely clean and disinfect each apartment with LACTIC disinfectant products, as recommended by the Ministry of Health against COVID-19.
- Our cleaning and maintenance personnel wear a mask, gloves and individual protection equipment whilst working.
- Our maintenance or cleaning will not enter your apartment in any case while you are inside, if not necessary.
- We collect all “unclean” bedding and other textiles, put them in a bag and store it securely until it has been disinfected in the laundry.
- We wash all the textile material in the apartment, including bed sheets and towels at over 60°C.
- All the bathrooms in the apartments have a bin in the bathroom with a lid, double bag and non-manual opening.
- We have reduced the decoration objects and amenities to act according to the established contingency plan.
- We shall clean the filters of the air conditioners and the dryer after each departure.
- Our customers have hand disinfectant available to them at the entrance to the apartment in all GI referenced tourist apartments.
- We have created a protocol plan for all tourist buildings, so that the recommended preventive measures of distance and hygiene are followed.
- The apartments with COVID-19 customers follow stricter processes and we have teamed up with a company that specialises in disinfectant treatments to guarantee the safety of our customers and workers.
Also, we have applied these cleaning measures in our offices and our employees follow the hygiene protocols and preventive measures established by the World Health Organization.
You will be able to stay in one of our apartments with total ease.