Ihre Meinung ist uns sehr wichtig da wir unseren Service kontinuierlich verbessern möchten. Nach Ihrem Besuch haben Sie die Möglichkeit, uns genau mitzuteilen, was Sie über AB Apartment Barcelona denken - von der Auswahl des Apartments bis zum Service während Ihres Besuchs. Wenn Sie möchten, werfen Sie auch einen Blick auf die untenstehenden Meinungen unserer Kunden.

Unsere Kunden bewerten uns

9,3

mit von 10 Punkten

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10
Bohórquez Libia (SPAIN) 19.05.2024

Excelente experiencia.

8
Nis Wilson Nissen (DENMARK) 19.05.2024

Generally good, but the communication flows pre-arrival needs to be improved. Instructions needs to more clear. As an example: "Please check-in to the apartment" message arrives days before arrival. As guest, I found that a little odd. The reason for this is that the "check-in" actually means: 1) pay the rest of your stay, 2) submit identity information, 3) authorize the security deposit. You should write this in the email in a bullet point manner. Second, nobody outside of Barcelona knows what A-2 means in terms of the floor. Better instructions on how to find the apartment is needed. I only found out by going into the key app and there seeing the apartment number and then I could go look for where in the building the apartment was. Third, there is a nespresso coffee maker in the apartment, but no capsule in the welcome pack? Also no water bottle in the fridge. If nothing else, consider these in your upsell program. All in all, just make the basic more simple :-) NPS can become a 10 if you fix these issues.

10
Agata Pietryszyk (POLAND) 19.05.2024

contact was perfect, app with apartemt key was really comfortable

10
Pierre Barthes (FRANCE) 19.05.2024

Très bonnes impressions

9
Najam Khan (UNITED KINGDOM ) 19.05.2024

Disappointed that the cleaner appeared before 10:30; I mentioned during check in that we will leave at 11 but the cleaner came and disturbed us earlier

9
Veronica Lai (ITALY) 19.05.2024

In generale, tutto era comodo, la posizione, casa spaziosa e pulita

8
SKROZ Skarica Daniela (CROATIA) 19.05.2024

10
Sunniva Bjørnestad Ellingsen (ESTONIA) 19.05.2024

Apartment Barcelona is a very professional company. We enjoyed every bit of our stay because of them. We will definitely be back.

10
Gregory Boulé (FRANCE) 18.05.2024

Merveilleux

10
bob garner (UNITED KINGDOM ) 18.05.2024

No issues

10
Anthony Madern (FRANCE) 18.05.2024

I visited to go to the book direct Scale show

10
Sara Somma (ITALY) 17.05.2024

Everything was perfect! The view from the apartment is incredible.

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