1. COMPLAINTS
Our goal is that our customers have a pleasant stay.
If during the rental period there is any breakdown in the electrical installations or equipment, you must immediately notify AB APARTMENT BARCELONA to resolve these incidents as soon as possible.
In the event of force majeure (damage caused by water, fire, etc.), AB APARTMENT BARCELONA will replace the reserved accommodation with another of the same characteristics. In the event that accommodation is not available, AB APARTMENT BARCELONA will refund the part corresponding to the rest of the stay.
AB APARTMENT BARCELONA
GRAN VIA DE LES CORTS CATALANES, 558 - Baixos 08011 BARCELONA (Barcelona)
Telephone: +34 934813577
Mail: info@apartmentbarcelona.com
Online dispute resolution (ODR)
In accordance with Art. 14.1 of Regulation (EU) 524/2013, the European Commission provides a free access platform for the resolution of online conflicts between the CUSTOMER and AB APARTMENT BARCELONA, without the need to resort to the courts of justice, by means of the intervention of a third party, called the Dispute Resolution Body, which acts as an intermediary between the two. This body is neutral and will dialogue with both parties to reach an agreement, being able to finally suggest and/or impose a solution to the conflict.
Link to the ODR platform: http://ec.europa.eu/consumers/odr/
2. FORCE MAJEURE
The parties will not incur liability for any fault due to a force majeure. Any contractual obligation will be delayed until the said circumstances cease.
3. COMPETENCY
The CUSTOMER may not assign, transfer or transmit the rights, responsibilities and obligations contracted.
If any stipulation of these conditions is considered null or impossible to fulfill, the validity, legality and fulfillment of the rest will not be affected in any way, nor will they be modified in any way.
The CUSTOMER declares to have read, understood and agreed to these General Conditions in their entirety.
4. GENERAL INFORMATION OF THE OFFER
All sales and arrangements made by AB APARTMENT BARCELONA will be understood to be subject to these General Conditions.
No modification, alteration or agreement contrary to the Commercial Proposal of AB APARTMENT BARCELONA or hereby stipulated will have effect, except by an express written agreement signed by AB APARTMENT BARCELONA, in this case, these particular agreements will prevail.
Given the continuous technical advances and service improvements, AB APARTMENT BARCELONA reserves the right to modify its specifications regarding the information provided in its advertising, until it does not affect the value of the services offered. These modifications will also be valid in the event that, for any reason, the possibility of supplying the services offered is affected.